Terms Of Service

Welcome to Pen & Fables! By using our services, you agree to the following terms and conditions. Please read them carefully as they govern your use of our website, subscription services, and related products.

1. General Overview

These Terms of Service apply to the use of the Pen & Fables website and subscription services. By subscribing to our service or making any purchase, you agree to abide by these terms. Pen & Fables reserves the right to modify these terms at any time, with notice provided on our website. Continued use of our services after such modifications constitutes your acceptance of the changes.

2. Subscription Services

By subscribing to Pen & Fables, you will receive a monthly letter, including folklore stories, illustrations, and other creative elements.

Billing: Payment is required at the time of subscription. For monthly subscriptions, payments are processed on the 15th of each month. For annual subscriptions, payment is processed upfront.
Cancellation: You may cancel your subscription at any time by contacting customer service through support@penandfables.com. If canceled, you will retain access to your subscription until the end of the current billing cycle, but refunds will not be provided for any unused time.

3. Intellectual Property

All content provided by Pen & Fables, including but not limited to written letters, illustrations, and website materials, is protected by copyright and intellectual property laws. You may not copy, distribute, modify, or use any content without express written permission from Pen & Fables.

4. Payment Terms

All payments for subscription services and other products offered by Pen & Fables must be made via the accepted payment methods listed on our website. By providing payment information, you agree to the processing of your payment and to the subscription or purchase.

Pricing: Prices for our services may change at any time. If we change our subscription fees, you will be notified in advance and given the opportunity to cancel your subscription before the new pricing takes effect.

5. Shipping and Delivery

Pen & Fables will deliver physical letters as part of your subscription on a monthly basis. We make every effort to ensure timely delivery, but we are not responsible for any delays or issues caused by third-party postal services.

6. Refund Policy

We strive to provide an exceptional experience with every letter you receive. However, if you are unsatisfied with our service, you may request a refund within 14 days of your initial subscription purchase. Refunds will be issued at the discretion of Pen & Fables and are not guaranteed for subsequent billing cycles. For more details, please refer to our Refund Policy.

7. Privacy and Data Protection

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which outlines how we handle and protect your data. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.

8. Limitation of Liability

Pen & Fables is not liable for any damages arising from your use of our services, including but not limited to incidental, consequential, or indirect damages.

9. Governing Law

These Terms of Service and your use of the Pen & Fables website are governed by and construed in accordance with the laws of Ireland. Any disputes will be resolved in the courts of Ireland.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at Support@penandfables.com .

Acknowledgment

By subscribing to Pen & Fables, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.